Check service availability first Choose an exit region that meets the tool's current requirements. A working connection does not automatically make an account eligible to use the platform.
Then check your session Try to keep the same exit region while signing in and generating content. If something goes wrong, check the network, account and service status separately.
Japan · Tokyo · IEPL route Connect to the target region, then check the platform's available library and playback.
Content, account requirements and regional rules for Netflix / YouTube / Disney+ are set by each platform. After switching routes, reopen the app to confirm the exit region has changed.
Can computers and mobile devices connect at the same time?
Connect as many devices as you need Windows / macOS / iOS / Android / Linux are supported. Install a client on each device and import your subscription.
Device count and plan data allowance are separate considerations. Check your subscription status and usage in the dashboard; don't mistake a client configuration issue for an expired plan.
Check routes against your actual needs. The names below illustrate common access scenarios and do not imply a partnership or endorsement.
ChatGPT
Claude
Gemini
Midjourney
Netflix
YouTube
Disney+
GitHub
Discord
Zoom
Teams
Spotify
Connections & billing Check each detail
Review the requirements first, then check how the client behaves. Select a question to see the relevant guidance.
Does it slow down during peak hours?
Separate route issues from local network issues Peak-hour performance depends on your local connection, chosen route and destination service. X7VPN offers IEPL, relay and direct routes. Choose based on what you're doing, not just the region name.
Compare using the same task Keep the app and local network unchanged, switch routes, then reload the page or replay the content and check whether it loads consistently. If performance fluctuates, pause background downloads and compare another route. A route type is not a guarantee of speed at any particular time.
Check the destination region and what you need to accessFirst Month Free
Can I use it without leaving logs?
Service policy: no logs X7VPN's privacy information includes a no-logs policy. You can create an account with a username and password; no email address is required. See the privacy policy for details about data handling.
Check the service and your apps separately A network connection does not clear your browser history or replace the privacy settings on destination websites. On shared devices, manage local sign-in sessions, browsing history and extension permissions. Keep your subscription details secure and out of view.
Unlimited simultaneous devices Windows, macOS, iOS, Android and Linux are supported. Set up a client on each device you use; you don't need to choose a monthly plan based on device count. Choose based on your data needs.
Set up each device separately Sign in to the user dashboard to get the client for each platform and your subscription, then import it into the client and test the connection. Unlimited devices does not mean unlimited plan data. Check usage in the dashboard rather than relying only on a device's local statistics.
Check the tool's requirements first Access to ChatGPT, Claude, Gemini and Midjourney depends on the network as well as each tool's regional rules, account status and service availability. A network route cannot replace platform eligibility checks.
Keep the same exit region during a session Choose a region that meets the destination service's requirements, then try to keep the same exit while signing in, uploading and generating content. For Midjourney, check your Discord connection too. If a page opens but a request fails, check account messages and network performance separately to avoid confusion from switching routes repeatedly.
Choose an exit region that matches the content library To watch content in Japan, connect to a Japan route, then check the platform's library. Netflix, Disney+ and YouTube manage their own content availability, account requirements and playback rules, so don't rely on a route name alone.
Check region and playback separately If the library doesn't match, check the client's current exit region and whether the app is using an old session. If playback stutters, check your local network and route performance. Video quality also depends on the source, device and platform plan. A working connection doesn't guarantee access to all content.
Check the content library first, then playback stabilityFirst Month Free
What if I'm not satisfied?
60-day refund policy Before choosing a subscription, review the pricing page and refund policy to understand billing and eligibility. Monthly plan data resets each month on the activation date. Data packs last until used and never expire; the two products work differently.
Submit a request through the user dashboard To request a refund, sign in to the dashboard and use the ticket form to identify the order and explain your request. The refund policy applies. You can also submit troubleshooting details for network issues, but keep that separate from a refund request and include the relevant order information for reference.
120+ countries / 190+ routes. Match the destination first, then compare route types and performance in your apps.
Region names aren't speed rankings
Hong Kong, Singapore, the United States, Japan and the Netherlands are common exit regions. A shorter distance isn't always a better fit: for meetings, check session continuity; for AI tools, confirm service availability by region; for video, check the target library first. Evaluate whether you can connect, whether the region meets the requirements, and whether the route works for your task. Keeping those checks separate leads to clearer results.
The table below shows route examples to illustrate how cities, route types and applications relate. Whether a platform accepts your current exit depends on actual access and its own rules. The arcs in the diagram illustrate route relationships only; they are not measured paths and do not guarantee speed, capacity or continuous availability.
Understanding route types
IEPL, relay and direct describe different ways of routing traffic. IEPL routes are worth comparing when session continuity matters; relay routes connect through an intermediate link; direct routes offer another path. Actual performance also depends on your local carrier, connection method and destination service, so don't treat a route label as a substitute for testing.
When troubleshooting, keep other conditions the same and compare routes. If the same device has issues on every route, check the local connection and client settings first. If only one service is affected, check its status messages as well. Visit the server page for full region and route details.
Popular regions: route examples
Country / region
City
Route type
Streaming checks
Hong Kong
Hong Kong
IEPL route
Check the platform's regional rules
Singapore
Singapore
Relay
Check the actual library and playback
United States
Los Angeles
Direct
Check the platform's regional rules
Japan
Tokyo
IEPL route
Check Japan content against the platform's actual availability
Choose based on how you use data, not how many devices you have. Every plan supports unlimited devices and comes with a 60-day refund policy.
Monthly plans
60GB monthly plan
¥9.9/month
A good fit for everyday browsing, text-based collaboration and light access needs. Video, media uploads and file transfers also use data, so consider your habits before choosing.
For regular use of international websites and collaboration tools, with video and audio streaming. Don't estimate usage from time online alone; data consumption depends on what you transfer.
For users comparing plans with larger data allowances. Consider multi-device streaming and media syncing together, but actual usage time varies and cannot be generalized.
Data resets monthly on your activation date, not on a fixed calendar date. To check whether your remaining data is enough, look at both current usage and the reset date; don't infer it from the beginning or end of a month. Mid-cycle upgrades are prorated based on the remaining days. Check your order details in the dashboard before making a change.
If you're unsure how much data you need, note your main activities and monitor usage in the dashboard. Text pages, video streaming and large file transfers use different amounts of data, so we don't convert allowances into fixed viewing hours or estimate plan size from device count.
Data packs: use them whenever you need; they never expire
¥158/300GB · ¥358/1000GB · ¥658/3000GB
Unlike monthly plans that reset each month, data packs suit users who want to track usage by data allowance. First decide whether you need a monthly allowance or data that lasts until used, then compare the relevant plans. Don't compare the two billing types as if they had the same cycle.
Payment methods: Alipay / WeChat Pay / USDT. Before placing an order, check the product name, data allowance and price. After payment, check the order status in the user dashboard; get your client and subscription details there too.
Read about route selection, installation and troubleshooting separately. If something goes wrong, identify which step you're on and check the relevant guide, rather than repeatedly switching between plan settings, the client and the destination app.
How do you use a VPN across multiple devices? How does data usage work? Does the connection need to stay on? Start by understanding accounts, plans and clients, then move on to everyday setup. Read this before configuring a connection, or refer back to it later.
Follow the steps in order: install the client, import your subscription, choose a route, test the connection, then enable launch at startup. Confirm each step before moving on, so you can tell whether the app is actually working—not just showing a connected status.
Meeting and collaboration tools need more than a page that opens. Learn how to check connection continuity for voice, video and file sharing, distinguish local network issues from route or app problems, and build a troubleshooting process you can repeat.
Check the Japanese content library and actual playback separately. Starting with Japan routes, this guide explains what to check when you see a regional message, the library changes or video quality is limited, so platform rules aren't mistaken for network problems.